Omni-channel marketing increases customer retention by over 90%

privacy policy

Last updated September 9, 2024

Effective date September 9, 2024

At Omnifunnel, your privacy is a priority. This Privacy Policy explains how we collect, use, and share information when you use our services ("Services") and visit our website ("Website"). By using Omnifunnel, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide, improve, and secure our Services:

a. Personal Information:

  • Contact Information: Name, email address, phone number, billing address, and company name.
  • Account Information: Username, password, and other identifiers related to your Omnifunnel account.
  • Payment Information: Credit card details or other payment information for processing transactions.

b. Usage Information:

  • Device Information: IP address, browser type, operating system, and hardware identifiers.
  • Log Data: Usage details such as access times, pages viewed, and clicks on links within our Services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about how you interact with our Website and Services. For more information, see our Cookies Policy.

c. Third-Party Information:

We may collect information from third-party services if you choose to integrate them with Omnifunnel. This includes but is not limited to:

  • Google Contacts: If you grant us access, Omnifunnel may sync and store identified prospects directly to your Google Contacts. This allows seamless integration with other platforms and services for better user experience and efficiency. This information will be used only to enhance your use of Omnifunnel and will not be shared with unauthorized third parties.

2. How We Use Your Information

We use the information collected to:

  • Provide Services: Deliver and maintain our Services, including managing your account and processing transactions.
  • Improve Functionality: Analyze user behavior to enhance and personalize your experience on Omnifunnel.
  • Integrate with Third-Party Services: Sync information, including Google Contacts, to integrate with external platforms like CRM systems or communication tools.
  • Security and Fraud Prevention: Detect, prevent, and respond to fraud, security breaches, and activities that may violate our Terms of Service.
  • Communications: Send administrative updates, marketing materials (only if you've opted in), or respond to your queries.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:

  • Service Providers: Trusted third-party vendors who help us deliver and improve the Services (e.g., payment processors, cloud service providers).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

4. Your Rights

Depending on your location, you may have certain rights under data protection laws, such as the GDPR or CCPA. These may include:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to correct any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your data under certain conditions.
  • Data Portability: The right to request a copy of your personal data in a structured, machine-readable format.
  • Opt-Out: You have the right to opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

5. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, theft, and misuse. These include encryption, regular security reviews, and access controls. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy. After that period, your data will be securely deleted or anonymized unless retention is required by law (e.g., for tax or accounting purposes).

7. International Data Transfers

If you are located outside of the jurisdiction where Omnifunnel operates, your information may be transferred to and processed in other countries where we or our service providers maintain operations. These countries may have data protection laws different from your country's laws. By using our Services, you consent to the transfer of your data internationally.

8. Google Contacts Integration

If you choose to integrate Google Contacts with Omnifunnel:

  • Purpose: This integration allows Omnifunnel to save identified prospects directly to your Google Contacts to make integrations with other platforms and services more efficient.
  • Data Access: Omnifunnel will access only the data necessary to save prospects, such as contact names, email addresses, and phone numbers. This data will not be shared or used beyond the stated purpose.
  • Revocation: You can revoke access to your Google Contacts at any time through your Google account settings or by contacting us.

9. Children's Privacy

Omnifunnel is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from a minor, we will delete it immediately. If you believe that we might have any information from a child under 18, please contact us at [Insert Contact Information].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, provide personalized content, and analyze web traffic. For more information, refer to our Cookies Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through our Services. Please check this page periodically for updates. Your continued use of the Services after the changes become effective constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: legal@omnifunnel.ai

By using Omnifunnel, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.